General information
- Orders will take 24 to 48 hours to be processed after authorization of credit card (which can take up to 24 hours) and then shipped.
- Orders placed over a weekend or holidays will not begin processing until the next following business day.
- Business days are Monday to Friday, excluding national and federal holidays.
- You will receive an email once your order has been shipped for tracking. Tracking is not available for discounted items and certain countries.
- We will use Swiss Post and its partner companies as our shipping carrier.
- Delivery days will never be on Sundays and holidays.
- The import/customs regulations of the country of destination are subject to the customer’s duty to inform. Any import/customs charges incurred shall be borne by the customer.
- NXTLVLETE is not responsible for shipping delays caused by inclement weather.
Shipping costs
- From an order value of CHF/EUR 80.00 shipping is free of charge.
- If the order value is less than CHF/EUR 80.00, the following shipping costs will be charged:
- Switzerland: CHF 6.90
- Europe: CHF 8.90
- Other destinations: CHF 10.90
Delivery time
- Switzerland: 2 – 3 business days
- Western Europe: 3 – 5 business days
- Eastern Europe: 4 – 5 business days
- North America: 5 – 8 business days
- South America: 12 – 20 business days
- North Africa: 7 – 12 business days
- South Africa: 9 – 12 business days
- Australia and New Zealand: 8 – 10 business days
- Asia: 8 – 14 business days
Is your country or region not listed? Don’t hesitate to contact us for detailed delivery times.
All delivery times above are based on average in-transit time. Due to industry-wide delays, your order may take longer than usual to arrive.
